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Alan
07-31-2004, 04:27 AM
It is not letting me pay :(
I get this: "Payment was not successful, you can try again by resubmitting. Please verify your credit card data."
Is there a certain format for the cc number?
"xxxx-xxxx-xxxx-xxxx" or "xxxxxxxxxxxxxxxx" or something else...?
Also is the date MM/YY or YY/MM? Would be nice to have 4 digit years, since both drop down lists are the same. I assume it's MM/YY since that is the way it is on the cards, but you never know.

Joe
07-31-2004, 07:48 AM
There's no formatting for CC #'s ... and expiration is MMYY

If you're still having trouble, call our office between 10am - 5pm ET today and we'll get you signed up over the phone.

Joe

ayumanic
08-11-2004, 03:08 PM
i had the same problem... i signed up for budget A and got the same message as Alan's... so i tried again... and after the second try, i decided to do it later... unfortunately, our credit card was billed twice but we never received any confirmation e-mail... can you please look into it? thanks.

Guest
08-12-2004, 11:56 AM
posted a helpdesk ticket for this and got a quick response...

thanks guys!