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View Full Version : Support here is great!



Anonymous
06-18-2003, 12:37 AM
After 4 months hosting here with nary a glitch, I just had my first very minor support issue. I posted my help desk ticket a few minutes after Midnight Eastern and Nick had an answer for me within 4 minutes!

Since I knew my issue was low priority and actually turned out to be a non-issue, I was doubly impressed to get such good help so promptly. It's reassuring to know that quality help is there if we need it. Thanks, guys!

Jeff
06-18-2003, 12:42 AM
I neglected to login when I made the above post. I'm not a guest, I'm a real user here! I'm glad HostPC's support functions better late at night than I do. :oops:

Joe
06-18-2003, 05:54 AM
Thank you - I'm glad to hear we're doing a good job for you!

I appreciate your feedback!

Nick
06-18-2003, 10:44 AM
hello jeff

just wanted to post here and tell you i appreciate the great comments you made...we strive to give not just good support..but great support..im always glad to see that we have

thanks again