Configuring Eudora To Run With My Hostpc Account

[lmnop]

I have Eudora 6.2 and I just set up a hostpc account with a registered domain last weekend. I am only now getting around to configuring my email at the new domain.

The welcoming email I got when I started my hostpc account said that the servers are mail.*mydomain*.com for both SMTP and POP servers.

So I went through the Eudora add new personality wizard and got things set up as follows:

REAL NAME: My real name, obviously
EMAIL ADDRESS: me@*mydomain*.com
USERNAME: me
SMTP SERVER: mail.*mydomain*.com
AUTHENTICATION ALLOWED: (checked)
USE RELAY PERSONALITY IF DEFINED (checked)
DEFAULT DOMAIN (blank)
DEFAULT STATIONARY: (no default)
DEFAULT SIGNATURE: (no default)
SECURE SOCKET LAYERS WHEN SENDING: If available, STARTTLS
CHECK MAIL: (checked)

And for incoming mail:
SERVER: mail.*mydomain*.com
CONFIGURATION: POP
AUTHENTICATION STYLE: Passwords
SECURE SOCKET LAYERS WHEN RECEIVING: If available, STARTTLS

When I attempt to check email using this personality, Eudora asks me for my password, I enter the correct password, it grinds for a few seconds, and then a popup appears from my Norton Antivirus. The popup says "Symantec Email Proxy" in the title bar, then has the message "An encrypted email connection has been detected. Please see help for more information on how to transmit encrypted mail." Then there's a link to take me to Symantec's tech support. The link points to a "page not found" on the Symantec site. And the numbers 1003,15 appear in the window.

I also get an error in Eudora that says
[personality name], Logging into POP Server, PASS [(the time)] There has been an error transferring your mail. I said PASS <shhhh! Don't tell anyone.> and then the POP server [me@mail.*mydomain*.com said ERR Authentication failed.

I don't think I could provide a much more detailed message here. What's going on and how do I fix it? And ideally, I'd like to send and receive mail using the hostpc servers and not my own ISP's servers.

BTW, I can telnet to the hostpc servers okay, and if I use a webservice like mail2web.com, I can see my email on the hostpc mail server.

[mharvey]

I use Eudora to check my email on my HostPC account without problems. I am currently using Euroda 7.0.1 but I have previously used 6.2.

I think the problem is cause by Norton Antivirus. It is trying to listen in on the incoming email to protect your from a virus in your email. It is not happy because Eudora is trying to set up a SSL (secure, encrypted) connection to the POP server on HostPC. It is probably blocking the connection.

I would change your Eudora configuration to for both the incoming and outgoing email servers to not use Secure Sockets. Change the setting from:
SECURE SOCKET LAYERS WHEN RECEIVING: If available, STARTTLS
to:
SECURE SOCKET LAYERS WHEN RECEIVING: Never

It is possible that you could also configure NAV to allow the SSL connection but I do not use NAV so I do not know how to do that.

[lmnop]

Originally posted by mharvey@Dec 24 2005, 12:26 AM
I use Eudora to check my email on my HostPC account without problems. I am currently using Euroda 7.0.1 but I have previously used 6.2.

I think the problem is cause by Norton Antivirus. It is trying to listen in on the incoming email to protect your from a virus in your email. It is not happy because Eudora is trying to set up a SSL (secure, encrypted) connection to the POP server on HostPC. It is probably blocking the connection.

I would change your Eudora configuration to for both the incoming and outgoing email servers to not use Secure Sockets. Change the setting from:
SECURE SOCKET LAYERS WHEN RECEIVING: If available, STARTTLS
to:
SECURE SOCKET LAYERS WHEN RECEIVING: Never

It is possible that you could also configure NAV to allow the SSL connection but I do not use NAV so I do not know how to do that.

Quoted post


I too had used Eudora (5.2 for Mac) with a hostpc account. It was awful to configure, I remember that much, but I never documented what my difficulty was. I just have an old email message that I sent once it was working, saying "it took me three hours to find something simple I'd overlooked." Okay - whatever that was!

Anyway, the problem isn't in itself related to NAV. I tried setting up my Mac Eudora to work with the current hostpc account, and I get problems there too. No antivirus issues, but an error on authentication.

For what it's worth, I've been using Eudora on PCs and Macs for almost ten years, and I know it can be quirky to set up, but I've never had this much trouble configuring a new account.

[lmnop]

I figured out the problem.

Turns out that the username for my account is NOT simply "me" (for example); it is the fully qualified email address: me@*mydomain*.com.

Once I fixed that, I could use email.

For whatever reason though, Eudora on the PC still throws up a Symantec Norton Antivirus popup saying that I'm using encrypted mail. This isn't a horrible issue, as I don't plan on using my own account on a PC that often. I'd still welcome ideas about why the Symantec popup occurs.

[mharvey]

Is this email account the dafault email for your domain (same as your Direct Admin login) or it is a POP account that you created on your domain?

If the account is a created POP account then the "username" must be the full email address including the domain name... i.e. me@mydomain.com.

I the account is the default account then just us account name is ok.

Edit: It looks like you figured it out the same time I did. :)

I think the NAV popup is caused by Eudora using the STARTTLS option. If you do not mind the warning then that is of. It should go away if you change that setting to "Never" in Eudora.

P.S. I have been a LONG time Eudora user also. I think I have been using it since the very first Windows version came out... It is still my favorite email client.

[Mikester]

Got tired of waiting for Eudora to fix its rendering of HTML mail, so I switched from Eudora to Thunderbird a while back. (Funny how well Eudora renders its ads, but gags on simple HTML mail. :rolleyes:) Thunderbird can even import old Eudora mailboxes, as long as they're not corrupt.

[mharvey]

I have tried Thunderbird and it is my favorite IMAP client. I use it to read my email on HostPC when I am away from my home PC where Eudora is installed.

There are still some things that I like a lot better with Eudora. I like the filtering capabilities. The searching of mailboxes and folders, especially in Eudora 7 is much better. I also like that with Eudora my email is stored in standard text files. I have suffered with Outlook at work, losing emails when a PST file gets corrupted.