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ryan
05-31-2007, 09:46 PM
We are currently experiencing an an issue with www105.

Your website may appear to be down while we work on it.

admin
05-31-2007, 09:55 PM
Unfortunately, a configuration issue has arisen on this machine - we're in the process of backing up current data and moving it to a backup machine now.

We'll keep this post updated as we have more information for you. If you have any questions, please let us know.

Joe

admin
05-31-2007, 10:57 PM
All clients affected by this have been moved to www60, a new build.

We're handling the DNS updates - restores (movement of current data) are in process and should be completed within the hour.

You will not need to update your DNS for this move. When the restores are finished, we'll hotwire DNS and update the DNS nameserver IP's. There may be a brief interruption of mysql databases and mail as the IP's converge.

More updates coming soon

admin
05-31-2007, 11:32 PM
All data has been restored. DNS is "hotwired" (temporary solution).

I thought we'd be able to update the DNS for the servers automatically, but in the spirit of expediency, please update your DNS to:

ns60a.hostpc.com
ns60b.hostpc.com

If you have any issues with this, please open a helpdesk ticket and we'll help you out.

Joe

admin
06-03-2007, 09:04 AM
Correction, the correct DNS entries are:

ns64a.hostpc.com
ns64b.hostpc.com