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View Full Version : Support Ticket Captch Lame



MrK
07-09-2008, 10:08 PM
I submitted a support ticket at support.yareo.net and the form asked me to enter a "security code" because "this is required to prevent automated submissions."

Please turn this off. If I am already logged in that should be enough. If you've got customers that use bots to open support tickets, it should be easy enough to deal with them.

tonydi
07-10-2008, 01:12 AM
As captcha's go, this is, by far, the easiest to read of any I've seen. Is it that big of a deal?

admin
07-10-2008, 07:57 AM
The captcha is hard coded into WHMCS - not something we can alter.