Problem: email from www9 to www5 won't go through

[kjian]

Don't know whether other people have similar problem or not.

I have two domains hosted, one on www9 and one on www5. I am using catch-all usernames for both accounts.

If I send an email from www5 to www9, the email goes through quickly. However, if I send an email from www9 to www5, the email never go through. For the past two days, I have sent at least 10 test emails from www9 to www5, but none reaches www5 and none gets bounced back. I have tried both webmail and squirrelmail. Same result.

Both accounts on www5 and www9 seem to communicate well (email exchanges) with outside hostpc.com.

What could be the problem?

Thanks.

[muttdog]

Don't know whether other people have similar problem or not.

I have two domains hosted, one on www9 and one on www5. I am using catch-all usernames for both accounts.

If I send an email from www5 to www9, the email goes through quickly. However, if I send an email from www9 to www5, the email never go through. For the past two days, I have sent at least 10 test emails from www9 to www5, but none reaches www5 and none gets bounced back. I have tried both webmail and squirrelmail. Same result.

Both accounts on www5 and www9 seem to communicate well (email exchanges) with outside hostpc.com.

What could be the problem?

Thanks.


WEIRD..... Hey I am on www9... want me to send you a test message? drop me a PM...

[kjian]

WEIRD..... Hey I am on www9... want me to send you a test message? drop me a PM...

Just PM you. Please try. Thanks.

[kjian]

sent 9:32am EST

It is 9:45am, and I haven't received muttdog's email yet. I think the email will never come. On the contrary, an email from www5 to www9 only takes 2 seconds.

Again, what could be the problem for the mails lost?

[muttdog]

sent 9:32am EST

It is 9:45am, and I haven't received muttdog's email yet. I think the email will never come. On the contrary, an email from www5 to www9 only takes 2 seconds.

Again, what could be the problem for the mails lost?


that is pretty weird... I will fish around and see if i see anything...

[kjian]

sent 9:32am EST

It is 9:45am, and I haven't received muttdog's email yet. I think the email will never come. On the contrary, an email from www5 to www9 only takes 2 seconds.

Again, what could be the problem for the mails lost?


that is pretty weird... I will fish around and see if i see anything...

muttdog,

Thanks. By the way, it is now 10:29am, and I haven't got your email yet.

[muttdog]

sent 9:32am EST

It is 9:45am, and I haven't received muttdog's email yet. I think the email will never come. On the contrary, an email from www5 to www9 only takes 2 seconds.

Again, what could be the problem for the mails lost?


that is pretty weird... I will fish around and see if i see anything...

muttdog,

Thanks. By the way, it is now 10:29am, and I haven't got your email yet.

hmmm... i am confused... I am going to try a few things... if any emails pop up, let me know... I am going to try to email through telneting to smtp

[Joe]

Looks like it's going through ok... let me know specifics

[kjian]

Looks like it's going through ok... let me know specifics

Joe,
---------------------
Got an email as follows:
From: Test@test.com
Date: Wed, October 29, 2003 9:42 am
Options: View Full Header | View Printable Version | Add to Addressbook


this is a test from www5 telnet session

---------------------

The problem is from www9 to www5.
www5 to www5 works fine.

Joe, could you re-test? Thanks.

[Joe]

I just tested back and forth, 9 to 5, responded, everything went ok...

[muttdog]

I just tested back and forth, 9 to 5, responded, everything went ok...


I can't get telnet smtp AUTH to work... I am getting dumber with age....
so i cant test telnet www9 to www5.

[kjian]

I just tested back and forth, 9 to 5, responded, everything went ok...

Thanks. In that case, is it due to the settings of my acocunt on www9 or on www5?

Just PM you the account spec.

Thanks again.

[Joe]

Is anyone else having an issue with this?

[ozee]

Three users on one of my websites had problems receiving mail with Outlook when we first moved over from www8 to www9. The mail was there using /webmail/ so I just had 'em delete the Outlook profile and recreate themselves -- that fixed it.

Dunno why, though... Something stupid about Outlook, I thought...

[muttdog]

Originally posted by Joe@Oct 29 2003, 03:30 PM
Is anyone else having an issue with this?
Was this issue ever resolved???

I send a test message to kjian, and this is what i got back (this is really old, but i just noticed it...)

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

*removed*@*kjiandomain*.com
host lookup did not complete: retry timeout exceeded

[kjian]

Originally posted by muttdog@Nov 5 2003, 11:12 AM
Was this issue ever resolved???

I send a test message to kjian, and this is what i got back (this is really old, but i just noticed it...)

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

*removed*@*kjiandomain*.com
host lookup did not complete: retry timeout exceeded
muttdog,

Thanks for asking.

The issue went away (at least I hope). I still don't know the reason. My www5 account was transferred from www2. For a week, the old account on www2 co-existed with the new account on www5. Maybe that's where the problem came from.

But I am quite sure that the problem was not due to DNS propagation.

[muttdog]

Originally posted by kjian+Nov 5 2003, 02:54 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (kjian @ Nov 5 2003, 02:54 PM)</td></tr><tr><td id='QUOTE'> <!--QuoteBegin-muttdog@Nov 5 2003, 11:12 AM
Was this issue ever resolved???

I send a test message to kjian, and this is what i got back (this is really old, but i just noticed it...)

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

*removed*@*kjiandomain*.com
host lookup did not complete: retry timeout exceeded
muttdog,

Thanks for asking.

The issue went away (at least I hope). I still don't know the reason. My www5 account was transferred from www2. For a week, the old account on www2 co-existed with the new account on www5. Maybe that's where the problem came from.

But I am quite sure that the problem was not due to DNS propagation. [/b][/quote]
Cool, at least things got solved... I saw joe was helping you, but wanted to make sure everything was A+...

[DT]

Hi

its happening to me now

my site got moved over to W5

emails going to W8 are getting the Failure notice....

[Nick]

Helpdesk ticket please

[DT]

done