All but one email account works

[NightStorm]

I'm currently migrating a domain from Ensim to DA but have a problem. All email accounts are IMAP, all of them work except one. Murphey trumps: it is of course the primary email account.

I can do everything with this email account except receive e-mail. I can create folders, store mail, login via squirrelmail, etc. If I try to send email to that account, whether it be from an outside account, from itself (via squirrelmail), from another account within the domain, it does not matter: it all gets lost.

I'm at a loss as to what to do. I don't want to delete and recreate the account as I've spent two days transistioning thousands of email messages into folders under it.

Any ideas?

[Joe]

Are you getting any error messages?

[NightStorm]

Originally posted by Joe@Nov 25 2003, 07:27 PM
Are you getting any error messages?
No. Everything works. Except getting mail. The mail I send to that email address never comes back (no bounce, nothing).

In fact if I login to that email address using squirrelmail and send a message to itself all appears to work :
- the message gets sent
- the message gets copied to the Sent folder
- no errors are generated

However the email never shows up in the inbox.

I've a help ticket open to get the ssh account setup there so that I can have a look around. It is almost as if there is another Inbox somewhere and the IMAP client (squirrelmail included) cannot see it. Or something like that.

[starfighter]

Nightstoem,
FYI there is not SSH right now there are still some security issues with it so its been disabled.

[NightStorm]

Originally posted by starfighter@Nov 25 2003, 09:50 PM
Nightstoem,
FYI there is not SSH right now there are still some security issues with it so its been disabled.
Ah, thanks! I was not aware of that. I wondered why my help ticket was quietly deleted!