Welcome to HostPC, a subsidiary and service of TurnKey Internet™. TurnKey Internet™ and its affiliates provide products and services to clients all around the world. TurnKey Internet has the responsibility to protect each client and provide them with the best services available. The following conditions were designed to protect our products and services. If you visit, shop, or use any of our products and services at TurnKey Internet, you accept these conditions. Please read them carefully. In addition, when you use any current or future TurnKey Internet products and services or visit or purchase from any business affiliated with TurnKey Internet, whether or not included in the TurnKey Internet Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
DEFINITIONS USED IN THIS DOCUMENT
"TurnKey Internet, Inc.", "TurnKey Internet", "TurnKey" "TurnKey Network" and "We" are defined as the company TurnKey Internet, Inc. "The customer", "TurnKey's customers," and "You" are defined as patrons of TurnKey Internet, Inc. "This site" is defined as any website that is owned, operated or otherwise directly or indirectly maintained by TurnKey Internet, Inc. "Service" and "Product" are interchangable, and defined as any merchandise or commercial offering of TurnKey Internet. The term "spam" is used as it is currently defined by the Federal Trade Commission.
When you visit TurnKey Internet or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All products and services provided by TurnKey Internet may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, unlicensed software or files, or material protected by trade secret and other statute. You agree to indemnify and hold harmless TurnKey Internet from any claims resulting from the use of the service which directly or indirectly damages any other party.
COMMERCIAL ADVERTISING AND BULK EMAIL
TurnKey Internet takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM through our network and services. Customers of TurnKey Internet may not use or permit others to use our network to partake in UCE or SPAM distribution. Customers of TurnKey Internet may not host or permit hosting of sites or information that is advertised by UCE or SPAM sent from other servers or networks.
In addition to U.S. Federal Trade Commission (FTC) definitions, SPAM is further defined as any email that is sent to a recipient that did not ask for it to be sent to them or any email that is sent to recipients who have not Confirmed Opt-In or Closed-Loop Opt-In for email correspondence purposes. Users must comply with all relevant legislation and regulations on bulk and commercial e-mail, including the CAN-SPAM Act of 2003. TurnKey Internet will be the sole arbiter as to what constitutes a violation of this provision and may take actions including, but not limited to, immediate service disconnection or suspension to ensure the quality of our network.
Users who maintain email lists, or send emails to more than 10 recipients at a time, or send more than 1,000 emails in a 30-day period must maintain complete and accurate records of all consents and opt-ins and provide such records to TurnKey Internet upon its request and allow any party sent email to remove itself automatically and permanently. If a user cannot provide positive and verifiable proof of such consents and opt-ins, TurnKey Internet will consider the mass mailing to be unsolicited and take appropriate action to ensure the quality of our network.
Other prohibited activities related to email include, without limitation, the following: (i) Use of TurnKey Internet Network for the receipt of replies to unsolicited mass e-mail; (ii) Forgery of e-mail headers (“spoofing”); (iii) Spamming via third-party proxy, ip tunneling, aggregation of proxy lists, or installation of proxy mailing software; (iv) Configuration of any server to accept and process third-party messages for sending without verified user identification and authentication (open-relay mailers); (v) Hosting web pages advertised within “spam e-mail” sent from another network (“spamvertising”); (vi) Hosting web pages or providing services that support bulk emailers or SPAM; (vii) Any other unsolicited bulk messages, postings, or transmissions through media such as weblog posts, IRC/chat room messages, guestbook entries, HTTP referrer log entries, USENET posts, pop-up messages, instant messages, or SMS messages; (viii) configuring or altering a server in such a way as to defeat remote anti-SPAM filters such as trying to send emails out multiple IP addresses on the same server, or using invalid or recently registered domain names to mask the true identity of your emails; (ix) use of any email address on a mailing list that was not opt-in verified by the same IP address and domain used to send outbound emails.
SPAM Complaint Processing fees - A service fee of $50 per spam complaint will be applied for SPAM complaints that are processed by or sent to TurnKey Internet as a result of violations of these Terms of Service. A service fee of $125/hour will apply for investigation and corrective work performed by TurnKey Internet to resolve SPAM violations.
IP Blacklisting Removal Fees If, as a result of a Customer's actions, TurnKey Internet's mail servers or IP address ranges are placed on email black hole lists or other mail filtering software system list, TurnKey Internet shall charge Customer $250 upfront and $125 per hour thereafter for any necessary investigation and corrective work.
ACCEPTABLE USE POLICY
General Statement: TurnKey Internet's Acceptable Use Policy ("AUP") is
provided to give our customers and users a clear understanding of what
TurnKey Internet expects of them while using a product or service. All
users of TurnKey Internet's products and services: those who access some of
our Products and Services but do not have accounts, users accessing content
you place on TurnKey Internet's products and services, as well as those who
pay a service fee to subscribe to any Products or Services, may not use,
promote, host, or participate in (i) Copyright Infringement: Direct
copyright infringement as defined and noted under Title 17, Section 512 of
the United States Code, (ii) Unsolicited Email 'SPAM' to be defined as any mailing to more than 10
people at once who did not opt-in or request to be contacted; (iii) Proxy
Email (SPAM): defined as the use of services to act in concert with other
services located inside and outside the network to achieve mass unsolicited
email (SPAM) to unrelated third parties; (iv) UseNet SPAM: sending,
receiving, forwarding, or posting excessive UseNet content. This includes
UseNet services located within the TurnKey Internet network or unrelated
third party networks; (v) Email Bombing: The sending, return, bouncing or
forwarding of email to specified user(s) in an attempt to interfere with or
over flow email services; (vi) Illegal Use: This includes, but is not
limited to: death threats, terrorist threats, threats of harm to another
individual, multi-level marketing schemes, "ponzi schemes", invasion of
privacy, credit card fraud, racketeering, defamation, slander, and other illegal activities; (vii) Child Pornography; (viii) Threats & Harassment:
Including but not limited to threats or harassment to individuals,
organizations or businesses; (ix) Fraudulent activities; (x) Denial of
Service (DOS and DDOS); (xi) Terrorist Websites: This includes sites
advocating human violence and hate crimes of any kind; (xii) Distribution of Malware: including virus software,
root kits, password crackers, adware, key stroke capture programs and other
programs normally used in malicious activity, or any software appropriated for these or related activities; (xiii) Phishing: any activity
associated with phishing or systems designed to collect personal information
(name, account numbers, usernames, passwords, etc.) under false pretense;
(xiv) Ping bots, network scanning programs, automated network intrusion
programs, IRC 'Internet Relay Chat' related applications or software, or
anonymous proxy services.
A service fee of $50 per abuse complaint will be applied to any customer with more than 5 (five) verified abuse complaints in a given month. Abuse complaints are defined as documented issues that are confirmed violations of these terms of service and to be a result of customer, or customer's, web hosted content or information.
INTERACTION WITH CUSTOMER SERVICE
The TurnKey Internet customer service team takes great lengths to provide polite, prompt and excellent customer service at all times. For the safety and protection of our staff and their families we have a zero tolerance policy in regards to abuse of our staff. You may not threaten, abuse, shout at, swear at, insult, or otherwise disrespect our staff during any form of business communication including, but not limited to in person, telephone, live chat, fax. postal mail, Email, forum post, blog post, instant messenger, or ticket response. Violations of this aspect of the Terms of Service is subject to account termination without warning. If such a termination takes place no refund will be given.
PAYMENT AND BILLING
You agree to pay TurnKey Internet for Products and Services without deduction, or delay for any reason. At any time, TurnKey Internet may require you to pay a deposit or increase an existing deposit as a condition of providing Services. You authorize TurnKey Internet to investigate your credit history at any time and to share credit information about you with credit reporting agencies. Payment of all charges is due within three (3) days after the date of invoice, in U.S. currency. Invoices are issued seven (7) days prior to subscription renewal dates (if you bill on the 15th of the month, an invoice is generated on the 8th of the month and must be paid in full by the 15th of the month). Past due accounts that receive payments will have those payments applied to the oldest past due invoices first. Failure to pay any invoice may place the account into default, and could lead to suspension of all services until the account is paid and current. You will be responsible for reimbursing TurnKey Internet for all costs (including reasonable attorney fees) associated with collecting delinquent or dishonored payments. Accounts not paid in full within three (3) days of the invoice due date may be suspended, or terminated and a reconnection late fee of THIRTY FIVE DOLLARS ($35) may be applied for each service in the overdue invoice. Accounts not paid in full within fourteen (14) days of the invoice due date may be terminated and any past due invoices turned over to our collections service with an additional collections fee of SEVENTY NINE DOLLARS ($79) will be applied in addition to any past due balance and/or late fees.
IF YOU DISPUTE CHARGES ON YOUR BILL, YOU MUST NOTIFY TurnKey Internet IN WRITING OF THE DISPUTE WITHIN SIXTY DAYS OF THE DATE ON THE AFFECTED BILL, OR ELSE YOU WAIVE THE DISPUTE.
TAXES AND REGULATORY SURCHARGES
Rates outlined on attached order forms are exclusive of any applicable taxes. You are responsible for all taxes, gross receipts taxes, fees and surcharges relating to the sale, transfer of ownership, installation, license, use or provision of the Services, except to the extent that you provide TurnKey Internet with a valid tax exemption certificate before TurnKey Internet provides Services to you. You are responsible for payment of any and all state, federal, or international surcharges.
TurnKey Internet offers multiple flexible bandwidth packages on all web hosting and service plans. Hosting and Service Plans with Un-Metered Bandwidth provides you with a network port locked at a specific Un-Metered Bandwidth speed (for example, Un-Metered 10 Mbps means your server has a 10 Mbps port) and you can use that network port during the entire billing period without any bandwidth over-usage fees. Hosting and Service Plans with Total Monthly Bandwidth allotment plans (such as 1000 GB per month) allow you to push traffic at very high speeds (Up to 100 Mbit or higher, depending on your server's port speed) over our Premium Network. The bandwidth is calculated 50/50 between inbound and outbound usage. For example, on a 1000 GB plan, your hosting plan can transmit up to a total of 500 GB of data per month and receive up to 500 GB of data per month. Usage levels over your included bandwidth are billed monthly at the rate of $0.50 per GB. If you exceed or are about to exceed your monthly allotted bandwidth during any billing cycle, we reserve the right to limit network access, bill for estimated overage in advance, or suspend service until payment for the bandwidth overage is completed.
EXCESSIVE RESOURCE USAGE POLICY
TurnKey Internet provides this section to detail additional policies applicable for accounts on any standard web hosting plan (also known as 'shared', 'ultimate' and 'reseller' plans). Accounts many not use more than 10 % of the server's CPU, Disk, Memory or web port connections. Accounts may not run daemons or back ground tasks. Accounts may store at most 1 (one) backup of their account in the server's disk space. Accounts may not use the server disk space for storage of backups, file sharing, file storage, or any type of content that is not accessible on the web site you are hosting. TurnKey Internet will make reasonable efforts where possible to contact the account holder to offer a paid upgrade to Virtual or Dedicated Server hosting when an account exceeds the resource usage policy limits. If the resource usage limits are exceeded TurnKey Internet may, without prior notice or warning, limit access, suspend or terminate the account at TurnKey Internet's sole discretion.
All content included on TurnKey's websites, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of TurnKey Internet or its content suppliers and protected by United States and international copyright laws. The compilation of all content on TurnKey's websites is the exclusive property of TurnKey Internet and protected by U.S. and international copyright laws. All software used on TurnKey's websites is the property of TurnKey Internet or its software suppliers and protected by United States and international copyright laws.
TurnKey Internet, TurnKey Internet.net, Alarmgate.com, Alarmgate.net, Alarmwall.com, Alarmwall.net and other marks indicated on our site are registered trademarks of TurnKey Internet, Inc. or its subsidiaries, in the United States and other countries. TurnKey Internet's trademarks and trade dress may not be used in connection with any product or service that is not TurnKey Internet's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits TurnKey Internet. All other trademarks not owned by TurnKey Internet or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by TurnKey Internet or its subsidiaries.
The Internet Security product line by TurnKey Internet, placed under the Alarmgate and Alarmwall names, have patents-pending at this time.
LICENSE AND SITE ACCESS
TurnKey Internet grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of TurnKey Internet. This license does not include any resale or commercial use of TurnKey's websites or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of TurnKey Internet. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of TurnKey Internet and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing TurnKey Internet's name or trademarks without the express written consent of TurnKey Internet. Any unauthorized use terminates the permission or license granted by TurnKey Internet. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of TurnKey Internet so long as the link does not portray TurnKey Internet, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any TurnKey Internet logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use
TurnKey Internet products and services
, you are responsible for
maintaining the confidentiality of your account and password and for
restricting access to your computer, and you agree to accept responsibility
for all activities that occur under your account or password. If you are under 18, you may use TurnKey Internet
only with involvement of a parent or guardian. TurnKey Internet and its
affiliates reserve the right to refuse service, terminate accounts, remove
or edit content, or cancel orders and or services at its sole discretion.
CANCELLATION or NON-RENEWALTo cancel or elect not to renew any Product or Service the Customer must submit a cancellation request via the HostPC Client Care Center (currently at https://support.hostpc.com). This must submitted at least seven (7) calendar days prior to expiration of the current renewal term. To insure the privacy and security of both the Customer and TurnKey Internet, cancellation must be completed via the HostPC Client Care Center only. Requests for cancellation via e-mail, telephone, fax, physical mail, helpdesk or any other means will not be processed.
No refunds, partial or otherwise, will be issued (excluding our 30 day moneyback guarantee if applicable) for any unused portion of any billing cycle or late cancellations. Clients may request credit to their account for any unused portion that may be applied to additional HostPC products.
Cancellations requests MUST be made seven (7) or more days prior to expiration of current billing cycle. Cancellations made within the last seven (7) days of the current billing cycle and marked "Cancel at End of Billing perid" will not be terminated till the end of following billing cycle and invoice will be due and processed. Cancellations made within the last seven (7) days of the billing cycle and marked "Immediate Cancel" will be terminated by midnight of the day of the cancellation request and the current invoice will still be due and processed per our Terms of Service.
COMMENTS, COMMUNICATIONS, FEEDBACK, FORUMS, AND OTHER CONTENT
Visitors may post feedback, comments, content and submit suggestions, ideas, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. TurnKey Internet reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, you grant TurnKey Internet and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media, unless we indicate otherwise. You grant TurnKey Internet and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify TurnKey Internet or its affiliates for all claims resulting from content you supply. TurnKey Internet has the right but not the obligation to monitor and edit or remove any activity or content. TurnKey Internet takes no responsibility and assumes no liability for any content posted by you or any third party.
TurnKey Internet and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
TurnKey Internet and its affiliates attempt to be as accurate as possible. However, TurnKey Internet does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product or service offered by TurnKey Internet itself is not as described, your sole remedy is to return it in unused condition and discontinue using said service within five (5) business days.
Parties other than TurnKey Internet and its subsidiaries operate stores, provide services, or sell product lines on or through this site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their web sites. TurnKey Internet does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties.
Any attempts to undermine or cause harm to a TurnKey Internet service or customer of TurnKey Internet is strictly prohibited. TurnKey Internet will pursue legal action to the fullest extent for any abuse of TurnKey or its products or services.
BREACH OF TERMS OF SERVICE
If any terms or conditions are failed to be followed, it will result in
grounds for service suspension or deactivation. TurnKey Internet reserves the right
to remove any account or service without prior notice. If TurnKey Internet deactivates your service or account(s) for violating policy, you will
forfeit your rights to a refund. No refunds for
advance payments on deactivated accounts.
You agree to indemnify and keep indemnified TurnKey Internet (and its parent, subsidiaries, affiliates, officers and employees) from and against any costs, damages, liabilities and losses (including legal fees) suffered or incurred by TurnKey Internet as a result of any claim made by any third party due to or arising out of your use of the Service, your connection to the service or any breach by you of any of your obligations under these Terms and Conditions.
LENGTH OF CONTRACT
The agreement between You and TurnKey Internet will be effective as of the
date you sign up for any TurnKey Internet Product or Service, and will
remain effective until terminated by either party. You agree to any and all
changes to the Terms of Service
Without limiting other remedies, TurnKey Internet or its affiliates may limit, suspend, or terminate your use of TurnKey Internet Products and Services, prohibit access to TurnKey Internet's website, remove hosted content such as emails and website data, and take technical and legal steps to keep you off TurnKey Internet's network if we suspect that you are in breach of these Terms of Service, or are past due by more than 3 days on your account balance (subscription payment), causing possible legal liabilities, acting inconsistently with the letter or spirit of our policies, your use of any Product or Service degrades the quality and performance of the TurnKey Internet network, if you purchased TurnKey Internet Product or Services from an unauthorized reseller, or for other similar reasons, with immediate effect and without recourse to the courts. TurnKey Internet shall effect such termination by preventing access to your account and to the TurnKey Internet network as well as delete any website content, data, or domain names stored on our network. If you provided a valid email address, TurnKey Internet may provide notice to you by email, but is not under obligation to notify you.
All provisions which must survive in order to give effect to their meaning shall survive any expiration or termination of the agreement, including without limitation, all of your representations, warranties and indemnification obligations.
You acknowledge and agree that any termination of the Service under any provision of this Agreement may be effected without prior notice, and agree that TurnKey Internet may immediately thereafter delete any and all hosted data, backup files, email files, domain names, account settings, network addresses and any other content within your account that is stored on the TurnKey Internet network.
You acknowledge and understand that if the TurnKey Internet Service or Products do not function as a result of a force majeure event, TurnKey Internet will not be in breach of any of its obligations toward you under these Terms of Service. A force majeure event means any event beyond the control of TurnKey Internet. In the event TurnKey Internet is affected by a force majeure event, it shall post a notification on the TurnKey Internet website or contact you directly concerning the estimated extent and duration of its inability to perform or delay in performing its obligations, on a reasonable efforts basis. TurnKey Internet will not accept any liability for the consequences arising out of a force majeure event.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE, ALONG WITH ITS PRODUCTS AND SERVICES, ARE PROVIDED BY TURNKEY INTERNET ON AN "AS- IS" AND "AS-AVAILABLE" BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE, AND OUR PRODUCTS AND OUR SERVICES ARE AT YOUR SOLE RISK.
TURNKEY INTERNET EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. TURNKEY INTERNET MAKES NO WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, AND (v) ANY ERRORS IN THE SERVICE WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE USE OF THE SERVICE. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TURNKEY INTERNET OR THROUGH OR FROM ANY OF ITS SERVICE PROVIDERS SHALL CREATE ANY WARRANTY ABOVE AND BEYOND THAT WHICH IS EXPRESSLY STATED IN THE TERMS AND CONDITIONS.
LIMITATIONS OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT TURNKEY INTERNET SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF TURNKEY INTERNET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED, OBTAINED, STORED, SENT OR RECEIVED FROM THE SERVICE; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.
Except in relation to such liability as has been expressly excluded the maximum aggregate liability of TurnKey Internet in contract, tort, statutory duty or otherwise (even where TurnKey Internet has been advised of the possibility of such loss or damage) for any loss or damage whatever arising from or in relation to this Agreement shall be limited to lessor of (i) $500; (ii) the monthly cost of the Service which has been paid for a given month. This limit shall also apply in the event that any exclusion or other provision contained in these Terms and Conditions is held to be invalid for any reason and TurnKey Internet becomes liable for loss or damage that would otherwise have been limited.
By visiting TurnKey Internet, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and TurnKey Internet or its affiliates.
Any dispute relating in any way to your visit to TurnKey Internet or to products and services you purchase through TurnKey Internet shall be submitted to confidential arbitration in Albany, New York, except that, to the extent you have in any manner violated or threatened to violate TurnKey Internet's intellectual property rights, TurnKey Internet may seek injunctive or other appropriate relief in any state or federal court in the state of New York, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVER-ABILITY
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide TurnKey Internet's copyright agent the written information specified below. Please note that this procedure is exclusively for notifying TurnKey Internet and its affiliates that your copyrighted material has been infringed.
TurnKey Internet's Copyright Agent for notice of claims of copyright infringement on its site can be reached as follows:
Turnkey Internet's Commitment to Online
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Billing information is encrypted whenever transmitted or received online. Personal information is accessible only by staff or volunteers designated to handle online complaints or requests. All Turnkey Internet agents and contractors with access to personal information obtained on the Turnkey Internet web sites are also bound to adhere to this policy.
Personal Information that
Turnkey Internet May Collect Online
Turnkey Internet collects the following types of personal information: names, postal and e-mail addresses, phone, IP (internet protocol) and facsimile numbers, billing information, and any necessary customer service information. Turnkey Internet may also collect business information from Agents and Resellers of our products and services which could constitute personal information, as well as personal information from individuals acting solely in their business capacity.
Turnkey Internet does not collect or maintain information from those actually known to be under the age of 13, and no part of our sites are structured to attract anyone under the age of 13.
Turnkey Internet Uses Personal
Information Collected Online
Unless you consent, we will not use your personal information for any purpose other than that for which it is submitted. We use personal information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. We also process billing and business requests related to program participation. At certain points where personal information is collected on our site, there may be a box where you may indicate you would like to be on a list to receive information about other Turnkey Internet products and services. This election box only appears in places where the department collecting personal information maintains such lists. At any time you can add or remove your name from a Turnkey Internet list by contacting us.
How Your Information May Be
In order to provide quality customer service, Turnkey Internet may refer inquiries to our agents. For example, in providing a domain name registration, we may need to provide a 3rd party agent with the information necessary to register said domain name on your behalf. We never sell or rent your personal information.
Turnkey Internet may also release personal information to appropriate governmental authorities under the following circumstances:
Help Us Keep Your Personal
If your personal information changes, or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request by contacting us. Let us also know the service program that led to your submission of personal information so we may efficiently locate your information.
Computer Tracking and Cookies
Our web sites are not set up to track, collect or distribute personal information not expressly entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others; but again, these statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Turnkey Internet uses non-identifying cookies to provide easier site navigation and access to forms. You can still use the Turnkey Internet sites if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine, and are never tied to anything that could be used to identify you.
Problems or Complaints with
Revised Oct 15th, 2007